Pink Boat (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information in accordance with applicable privacy laws in British Columbia and Canada, including the Personal Information Protection Act (PIPA).
We may collect personal information including:
name,
- phone number,
- email address,
- booking details,
- payment-related information,
- communication history,
- waiver submissions,
- marketing preferences,
- and other information voluntarily provided by you.
We may also collect limited technical information such as:
- IP address,
- browser type,
- device information,
- referral source,
- cookies,
- analytics data,
- and website usage information.
We may use collected information to:
- process bookings and payments,
- communicate regarding reservations,
- send confirmations, reminders, and updates,
- improve customer experience and website performance,
- provide customer support,
- comply with legal or safety obligations,
- prevent fraud or unauthorized activity,
- and send marketing communications where permitted by law.
Payments may be processed through third-party payment providers such as Stripe or other secure payment processors.
Pink Boat does not store full credit card information on its own servers.
Payment providers may collect and process payment information according to their own privacy policies and security standards.
Guests may be required to complete digital or physical liability waivers prior to participation.
Safety-related information may be retained for operational, legal, insurance, or incident-reporting purposes.
Our website may use cookies, pixels, analytics tools, session recording tools, tags, and similar technologies to:
improve website functionality,
- analyze traffic and usage,
- understand visitor behavior,
- measure advertising performance,
- support remarketing campaigns,
- and improve customer experience.
This may include services such as:
- Google Analytics,
- Google Tag Manager,
- Microsoft Clarity,
- Meta/Facebook Pixel,
- GoHighLevel,
- Stripe,
- and other analytics, advertising, booking, or customer experience platforms.
These tools may collect information regarding device type, browser activity, pages visited, clicks, scrolling behavior, approximate geographic location, referral sources, and interactions with the website.
Some third-party providers may use cookies or similar technologies to support advertising, analytics, remarketing, conversion tracking, and performance measurement.
You may disable cookies through your browser settings; however, certain website features may not function properly.
If you provide your contact information, we may send booking-related communications and occasional promotional or marketing messages.
You may unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us directly.
Operational or transactional communications related to bookings may still be sent when necessary.
We do not sell personal information.
We may share information with trusted third-party service providers where reasonably necessary to operate the business, including:
- payment processors,
- booking platforms,
- CRM systems,
- email or SMS providers,
- analytics providers,
- insurance providers,
- legal or regulatory authorities where required by law.
Personal information may be retained only for as long as reasonably necessary for:
- booking operations,
- legal compliance,
- dispute resolution,
- insurance purposes,
- safety records,
- or legitimate business operations.
We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, misuse, loss, disclosure, or alteration.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Our website or communications may contain links to third-party websites, services, booking tools, social media platforms, or external providers.
Pink Boat is not responsible for the privacy practices, content, or policies of third-party services.
You may request access to, correction of, or deletion of your personal information, subject to applicable legal limitations.
Privacy-related requests may be submitted using the contact information below.
Children may participate in Pink Boat experiences only under adult supervision.
We do not knowingly collect personal information directly from children without consent from a parent or legal guardian.
Pink Boat may update this Privacy Policy from time to time without prior notice.
Updated versions will be posted on this page with a revised effective date.
Continued use of our website or services constitutes acceptance of the updated policy.
For privacy-related questions or requests, please contact:
Pink Boat
Vancouver, British Columbia, Canada
Email: [email protected]
Website: pinkboat.ca
Last updated: May 2026