Welcome to Pink Boat. By booking, boarding, or participating in any Pink Boat experience, you agree to the following Terms & Conditions.
A deposit is required to secure your reservation date and time. Reservations are not confirmed until payment has been successfully received.
Remaining balances, if applicable, must be paid before boarding unless otherwise agreed in writing. Reservations are not held without payment.
All prices are listed in Canadian Dollars (CAD) unless otherwise stated. Pink Boat reserves the right to decline or cancel any booking prior to confirmation.
Guests may cancel or request a reschedule no later than seven (7) days before the scheduled departure time.
Cancellation requests submitted at least seven (7) days before departure may be eligible for a refund of amounts paid, less any non-refundable payment processing, transaction, or administrative fees.
Requests made less than seven (7) days before departure are non-refundable and non-transferable.
No-shows, missed departures, or late cancellations are non-refundable.
All rescheduling requests are subject to availability.
By completing a booking, guests acknowledge and agree to this cancellation and rescheduling policy.
Pink Boat operates in most weather conditions, including light rain, overcast conditions, and typical Vancouver marine weather.
Safety decisions are made at the sole discretion of the operator, captain, or management.
If conditions are considered unsafe due to factors including but not limited to:
high winds,
- storms,
- smoke conditions,
- marine advisories,
- unsafe water conditions,
- visibility concerns,
- mechanical issues,
- or other safety concerns,
Pink Boat may delay, modify, shorten, or reschedule the booking.
Pink Boat will attempt to provide a reschedule option based on availability.
Refunds, if any, are issued solely at the discretion of Pink Boat.
Cloudy weather, light rain, cooler temperatures, or changes in forecast do not qualify for cancellation or refund.
Swimming is permitted only when authorized by the captain or operator and when conditions are considered safe.
No person may enter the water while the engine is running, in gear, or when instructed otherwise.
Participation in any water activity is entirely at the participant’s own risk.
Guests are solely responsible for their personal belongings at all times.
Pink Boat is not responsible for lost, stolen, damaged, or water-exposed items, including items affected by marine or weather conditions, such as phones, cameras, jewellery, bags, clothing, or other valuables.
Marine environments involve inherent risks of water exposure and item loss.
Onboard amenities may vary depending on vessel setup, weather, operational requirements, or maintenance.
Cellular reception, mobile data, WiFi, Bluetooth connectivity, and streaming quality may be limited or unavailable in certain marine areas.
The onboard restroom, if available, is limited in size and intended primarily for emergency or occasional use.
The booking party may be financially responsible for excessive cleaning, intentional damage, missing equipment, or damage caused by negligence or misconduct by any guest in their group.
Repair, replacement, cleaning, towing, recovery, or administrative costs may be charged accordingly.
All charters operate within Burrard Inlet, British Columbia, and surrounding approved operating areas only.
Routes, destinations, stops, and timing may change due to weather, marine traffic, safety conditions, regulations, or operational requirements.
Pink Boat does not guarantee specific wildlife sightings, sunset conditions, water conditions, or exact routes.
Pink Boat may capture general atmosphere photos or videos during experiences for promotional or social media purposes.
Guests who prefer not to appear in media content should notify the operator before departure.
Commercial shoots, influencer campaigns, branded productions, or professional media projects may require prior written approval.
Boating and marine activities involve inherent risks, including injury, property damage, changing weather conditions, drowning, collision, slipping, falling, and other marine hazards.
Guests may be required to sign a separate Passenger Liability Waiver before boarding. Refusal to sign required waivers may result in denied boarding without refund.
By booking or participating in a Pink Boat experience, guests acknowledge and voluntarily accept these risks.
To the fullest extent permitted under the laws of British Columbia, Pink Boat, its owners, operators, captains, contractors, employees, and affiliates shall not be liable, including liability arising from negligence to the fullest extent permitted by applicable law, for personal injury, death, property damage, delays, weather-related interruptions, marine conditions, third-party actions, or events outside reasonable control.
Pink Boat shall not be liable for cancellations, delays, interruptions, or inability to perform services due to causes beyond reasonable control, including but not limited to:
- extreme weather,
- wildfire smoke,
- government restrictions,
- emergencies,
- mechanical failures,
- marine advisories,
- labour disruptions,
- transportation interruptions,
- utility outages,
- or acts of God.Boating and marine activities involve inherent risks, including injury, property damage, changing weather conditions, drowning, collision, slipping, falling, and other marine hazards.
Guests may be required to sign a separate Passenger Liability Waiver before boarding. Refusal to sign required waivers may result in denied boarding without refund.
By booking or participating in a Pink Boat experience, guests acknowledge and voluntarily accept these risks.
To the fullest extent permitted under the laws of British Columbia, Pink Boat, its owners, operators, captains, contractors, employees, and affiliates shall not be liable, including liability arising from negligence to the fullest extent permitted by applicable law, for personal injury, death, property damage, delays, weather-related interruptions, marine conditions, third-party actions, or events outside reasonable control.
These Terms & Conditions shall be governed by the laws of the Province of British Columbia and the applicable laws of Canada.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of British Columbia.
By making a booking, submitting payment, boarding the vessel, or participating in any Pink Boat experience, guests acknowledge that they have read, understood, and agreed to these Terms & Conditions.
Last updated: May 2026